Terms & Conditions pp99 — Platform Usage Guidelines

Pp99 is an online casino platform offering a wide range of digital entertainment games, including Live Casino, Slots, Fish Shooting Games, Bingo, and table games. The platform operates under a valid licence and is subject to all applicable laws and regulations.

These Terms & Conditions ("Terms") govern all aspects of your use of the pp99 platform, including account registration, deposits, withdrawals, bonus claims, participation in games, and all interactions with the platform. These Terms are to be read together with the pp99 Privacy Policy and any applicable promotion-specific terms.

If you do not agree with any part of these Terms, you are required to discontinue use of the pp99 platform. Continued use of the platform confirms your acceptance of all stated terms.

To use the pp99 platform in full, you are required to register a valid account. The registration process requires you to provide accurate, complete, and up-to-date information. pp99 reserves the right to verify the validity of the information provided at any time.

Pp99 membership requirements are as follows:

• You must be 18 years of age or older at the date of registration.
• Each individual is only permitted to hold one (1) pp99 account.
• You are fully responsible for all activities that occur within your account.
• You must provide your full name, phone number, and valid payment details during registration.
• Your account password must be kept confidential and must not be shared with any party.
• Pp99 reserves the right to request identity verification documents (KYC) before processing your first withdrawal.
• Players from countries where local laws prohibit such activity are not permitted to register.

If pp99 detects any false information or multiple account registrations, the platform reserves the right to freeze all associated accounts, cancel any bonuses received, and withhold account funds pending the outcome of an investigation.

Pp99 supports a variety of safe and convenient payment methods for Malaysian players, including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All transactions are processed through fully encrypted channels.

Deposit:

• The minimum deposit is RM10 for most payment methods.
• Deposits are typically credited to your pp99 account within 1–5 minutes after payment confirmation.
• Pp99 does not charge any deposit processing fees.
• Deposit funds must come from a legitimate source and belong to you — third-party deposits are not accepted.
• Pp99 reserves the right to decline or withhold deposits suspected of involving fraud or money laundering.

Withdrawals:

• The minimum withdrawal amount is RM30 per request.
• Pp99 processes withdrawal requests within 15 minutes once all conditions have been met.
• Identity verification (KYC) may be required before your first withdrawal is approved.
• Withdrawals may only be made to a bank account or eWallet registered in your own name.
• Any withdrawal that has not yet met the bonus wagering requirements will be held until those requirements are fulfilled.

Pp99 offers a wide range of exciting bonuses and promotions for both new and existing members. All bonus offers are subject to specific terms stated on the relevant promotions page and should be read together with these general Terms.

• Bonuses may only be claimed by eligible players in accordance with the respective promotion terms.
• Every bonus has a wagering requirement (rollover) that must be met before a withdrawal is permitted.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
• Pp99 reserves the right to withdraw or modify any bonus offer at any time with reasonable notice.
• Bonus abuse, including the use of low-risk betting strategies to meet rollover requirements, may result in bonus cancellation.
• Each player may only claim each type of bonus once unless otherwise stated.

To avoid any misunderstanding, pp99 encourages all players to read the full terms of each promotion before accepting it. If you have any questions, contact the pp99 support team — available 24/7.

All games available on the pp99 platform have their own rules that every player must follow. Game outcomes generated by the RNG (Random Number Generator) system are final and cannot be disputed.

• All games use an RNG certified by an independent international certification body to ensure fairness.
• Any technical disruptions occurring during gameplay will be resolved based on system logs recorded by pp99's servers.
• Pp99 is not liable for any losses resulting from internet connectivity disruptions on the player's end.
• The Return to Player (RTP) percentage for each game is displayed in that game's information section.
• Players are prohibited from using any automation software, bots, or irregular methods to play.

To maintain fairness and security for all players on the pp99 platform, certain conduct is strictly prohibited. Violation of any of the following may result in immediate account suspension or termination:

• Registering more than one account under your own name or someone else's.
• Using another person's personal information to register or access an account.
• Attempting to hack, attack, or disrupt pp99's systems.
• Using third-party software, bots, or automated scripts to play or gain an unfair advantage.
• Exploiting the bonus system with the intent to manipulate outcomes.
• Any form of fraud, including the use of stolen credit cards or bank accounts.
• Abusive, threatening, or offensive behaviour towards other players or pp99 staff through the platform.
• Attempts at money laundering or using the platform for any illegal activity.

Pp99 takes the responsibility of protecting players' personal data very seriously. All information you provide during registration and platform use is safeguarded under pp99's comprehensive Privacy Policy.

• Your personal data is protected by 256-bit SSL encryption at all times.
• Pp99 will not sell or transfer your personal data to third parties for marketing purposes without your consent.
• Your financial information is stored in systems that comply with PCI-DSS security standards.
• You have the right to request access, correction, or deletion of your personal data by contacting the support team.
• Pp99 uses cookies to enhance the user experience — continued use of the platform constitutes consent to our cookie policy.

For more information on how pp99 manages your data, please read our Privacy Policy in full.

The pp99 platform is provided on an "as is" basis, and pp99 makes no guarantee that the platform will be free from interruptions or errors at all times. pp99 will make every effort to ensure smooth operation; however, there are certain limitations of liability that all players should be aware of.

• Pp99 is not liable for any losses arising from technical disruptions beyond the platform's control.
• Pp99 does not assume liability for indirect losses, anticipated loss of profits, or consequential damages suffered by players.
• Players are solely responsible for all gambling decisions made using the pp99 platform.
• In the event of a dispute regarding a game outcome, pp99's server log records shall serve as the definitive evidence.

Pp99 is fully committed to responsible gaming practices. We believe that gaming should remain a fun and entertaining activity — not a source of stress or financial hardship. To that end, pp99 provides a range of tools to help players manage their platform usage.

• Players can set daily, weekly, or monthly deposit limits through their account settings.
• Temporary play break options (24 hours, 7 days, or 30 days) are available to all players.
• Long-term self-exclusion can be requested through the pp99 support team.
• Pp99 reserves the right to limit or suspend accounts that show signs of problem gambling.

For more information on responsible gaming tools, please visit the Responsible Gaming .

Pp99 reserves the right to suspend or terminate any player's account at any time in the event of a breach of these Terms or for security reasons. Players may also request voluntary account closure at any time.

• Accounts terminated due to a Terms violation are not eligible for reinstatement.
• Any valid account balance in a fairly terminated account will be returned once the investigation is complete, unless that balance is the result of fraudulent activity.
• Any bonus balance that has not met the wagering requirements will not be refunded upon account termination.
• Players who wish to voluntarily close their account may contact pp99 customer support to process the request.

Pp99 reserves the right to update or modify these Terms and Conditions at any time without extended prior notice. However, pp99 is committed to informing players of any material changes via in-platform notices or email.

• The "Last Updated" date at the top of this page indicates the most recent version of the Terms currently in effect.
• It is the player's responsibility to review the Terms periodically to ensure they remain informed of the latest conditions.
• Continued use of the platform following any update constitutes acceptance of the amended terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the pp99 support team is available to assist you 24 hours a day, 7 days a week.

For questions relating to data privacy and personal information, please refer to our Privacy Policy or contact our support team for specific enquiries about your data.