Data Protection

Privacy Policy PP99 — Player Personal Data Protection

Pp99 takes your privacy very seriously. This document explains how we collect, use, store, and protect your personal information as a player on the pp99 platform. Your data security is our priority.

Updated: January 2026 | Applicable in Malaysia

Pp99 Privacy Commitment

Your data is fully protected

256-bit SSL encryption on all data
No data sold to third parties
Personal Data Protection Act 2010 Compliance
Data access & deletion rights guaranteed
Data storage on licensed secure servers

How pp99 Protects Your Privacy

Six layers of data protection we use to keep your personal information secure at all times.

End-to-End Data Encryption

All data you submit to pp99 — including registration details, payment information, and game records — is protected by 256-bit SSL encryption. No third party can intercept your data during transmission.

Licensed Secure Servers

Your data is stored in data centres that comply with the highest international security standards. pp99 servers are protected by multi-layered firewalls, 24-hour monitoring, and an active intrusion detection system.

Strict Access Control

Only specifically authorised pp99 staff may access your personal data, and only when required for legitimate operational purposes. All access to player data is logged and audited regularly.

PCI-DSS Transaction Security

All financial transactions at pp99 comply with PCI-DSS standards. Your bank account numbers, eWallet details, and card information are encrypted and stored using industry-approved tokenisation technology.

No Data Sold to Advertisers

Pp99 has never and will never sell your personal information to advertisers or data brokers. Your data belongs entirely to you, and pp99 does not use your information for profit outside the platform.

Malaysian Legal Compliance

The pp99 Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, and delete your data at any time.

Quick Summary: pp99 collects your data solely to operate the platform properly, process your payments, and deliver a better gaming experience. We do not sell your data or share your information without a legitimate reason.

1 Introduction

Welcome to the pp99 Privacy Policy. This document explains in detail how pp99 ("we", "Platform") manages the personal information you provide while using our services at pp99.pw.

Pp99 is committed to protecting every player's privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. We believe your trust is the most valuable asset we must safeguard, and personal data protection is a core part of that responsibility.

By using the pp99 platform — whether through a web browser, mobile app, or any other interface — you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your account.

2 Types of Personal Data We Collect

Pp99 only collects data that is strictly necessary to operate the platform safely and deliver the best service to you. Below are the categories of data we collect and their purposes:

Data Type Example Information Purpose of Collection
Identity Data Full name, date of birth, IC number Identity verification (KYC) & fraud prevention
Contact Data Phone number, email address Communications, account notices & customer support
Financial Data Bank account number, bank name, eWallet Deposit & withdrawal processing
Usage Data Game records, login dates, session duration Account security & platform improvements
Technical Data IP address, device type, web browser Security, fraud prevention & analytics
Communication Data Support chat records, complaints, feedback Issue resolution & service improvements

We do not collect information beyond what is required for platform operations, and we will never ask for sensitive details such as your banking password or credit card PIN.

3 How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. pp99 does not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.

  • Account Management: Creating, verifying, and maintaining the security of your player account on the pp99 platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions safely and accurately.
  • Identity Verification (KYC): Ensuring all players are verified individuals aged 18 and above, in line with legal requirements.
  • Platform Security: Detecting and preventing fraudulent activity, money laundering, and account intrusions.
  • Customer Support: Helping you resolve any issues or inquiries related to your account and games.
  • Service Communications: Sending important notices about your account, platform updates, and policy changes.
  • Platform Improvements: Analyzing usage patterns in aggregate to enhance the player experience.
  • Legal Compliance: Fulfilling reporting obligations to relevant authorities when required by law.

We may send emails or in-app notifications about promotions and special offers. You may opt out of marketing communications at any time via your account settings or by contacting our support team.

4 Data Sharing With Third Parties

Pp99 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information to operate the platform properly:

  • Payment Providers: Transaction information is shared with licensed payment processors (FPX, DuitNow, eWallet) solely to process your deposits and withdrawals.
  • Game Providers: Usernames and session data are shared with game providers that supply content on the pp99 platform to properly operate the games.
  • KYC Services: Identity verification documents are shared with licensed KYC service providers for verification purposes only.
  • Legal Authorities: pp99 will disclose data when required by law, court order, or competent authorities.
  • Audit & Compliance: Required information may be shared with independent auditors for legal compliance and platform licensing purposes.

All third parties with whom we share data are bound by strict confidentiality agreements and are required to protect your information to the same standards as pp99.

5 Cookies & Tracking Technologies

The pp99 platform uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device when you visit the pp99 platform.

  • Essential Cookies: Required for the platform to function correctly — including login session verification and account security. Cannot be disabled.
  • Preference Cookies: Saving your language, currency, and display preferences so you don't have to reset them each time.
  • Analytics Cookies: Helping us understand how players use the platform in aggregate without identifying individuals. This data is used to improve the user experience.
  • Security Cookies: Detecting unusual activity and protecting your account from unauthorized access.

You can manage your cookie settings through your web browser. Disabling essential cookies may affect the functionality of the pp99 platform. For more information on managing cookies, refer to your web browser's help guide.

6 Data Storage & Security

Your data security is pp99's top priority. We employ multiple layers of technology and procedures to protect your information from unauthorized access, use, or disclosure.

  • Data is stored on servers protected by AES-256 encryption and accessible only via secure connections.
  • Pp99's security systems are regularly assessed and tested by independent cybersecurity experts.
  • Your account password is stored in hashed form using an industry-approved hashing algorithm — no one, including pp99 staff, can view your password.
  • Pp99 retains active player data for the duration of active membership and up to 7 years after account closure for legal compliance purposes.
  • In the event of any security breach involving your data, pp99 will notify you within 72 hours of the breach being detected.

pp99 will never ask for your password or sensitive information via email, SMS, or chat. If you receive such a message, it is a phishing attempt — do not respond and report it to our support team.

7 Your Rights as a pp99 Player

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by pp99:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete information in our records.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data in certain situations permitted by law.

To exercise any of the above rights, contact the pp99 support team via Live Chat or email. We will process your request within 14 business days.

8 Children's Data Policy

The pp99 platform is for adult players aged 18 and above only. pp99 does not knowingly collect or store personal information from individuals under the age of 18.

If we determine that data has been collected from a minor, we will promptly delete that information and terminate the relevant account. Parents or guardians who suspect that a child in their care is using the platform are urged to contact pp99 support immediately.

9 Third-Party Links

The pp99 platform may contain links to third-party websites or services in certain contexts. pp99 is not responsible for the privacy practices or content of those external websites.

We encourage you to read the privacy policy of every website you visit. This Privacy Policy applies only to the pp99 platform at pp99.pw and all related subdomains.

10 Changes to This Privacy Policy

Pp99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any changes take effect immediately upon publication on this page.

  • The "Updated" date at the top of this page will be revised whenever an update is made.
  • Material changes will be communicated to players via in-platform notices or email.
  • Continued use of the pp99 platform after changes are published constitutes acceptance of the updated policy.
  • We recommend you check this page regularly to ensure you are always up to date on how we protect your data.
11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding pp99's Privacy Policy or how we handle your data, please contact our team through the following channels:

Email: [email protected] — for specific enquiries regarding your personal data and privacy rights.

Live Chat: Available 24/7 on the pp99 platform — for urgent inquiries and general privacy-related support.

We are committed to responding to every privacy enquiry within 14 working days. For complex complaints or data deletion requests, the process may take up to 30 days depending on the complexity of the case.

Play Safely on the pp99 Platform

Now that you know how pp99 protects your personal information, register an account today and enjoy a safe, fair, and transparent gaming experience with over 1,200 games to choose from.

256-bit SSL Encryption  ·  PDPA 2010 Compliant  ·  18+ Only

Bahasa Melayu